Customer Relations / Customer Service – Red Wing, MN
Today we are honoring Caroline as a BIC Graphic NA Hero for consistently maintaining a great attitude. Even after working long hours and tackling difficult tasks Caroline remains positive while helping customers in any way she can.
Caroline has made a big impact at BIC Graphic NA in just a short while. Both coworkers and customers alike have praised Caroline for her performance on the job since starting with BIC Graphic NA in June 2018. The majority of her days are spent tracking orders, confirming ship dates, making order changes, updating information, answering questions and clarifications, offering product information and working with other departments to ensure order are updated and processed properly.
Caroline’s favorite part of her role at BIC Graphic NA is talking with all the different people that call in. From distributors to inside sales asking for assistance, all the distinct personalities keep her days interesting. She enjoys the opportunity to speak with distributors from all over and the variety that experience offers.
Her favorite BIC Graphic NA product is the #26022 Sherpa Throw because it is so cozy and comfy!
In addition to working at BIC Graphic NA, Caroline has a home-based cake decorating business. In just a few short years that business has proved to be a good investment and has provided a creative outlet that Caroline truly enjoys. She also enjoys local road trips to see new places in the Minnesota/Wisconsin area. She love spending time with her family and is also a movie buff.
Thank you, Caroline, for your positivity and compassion when working with our customers!
© 2019 BIC Graphic NA, Clearwater, FL 33760