Custom Program Manager Team Lead – Sleepy Eye, MN

Today we honor Pam as a BIC Graphic North America Hero for her role in growing programs! Pam works collectively with her Field Sales partners to ask questions and dig deep so she can gain knowledge and support the team. She goes above and beyond to select great products, request virtuals and present ideas to customers to grow program sales.

Pam has been with BIC Graphic NA for 39 years! She started in assembly tubing calendars them moved to the Billing department. From there Pam held supervisor roles in Billing, Accounts Receivable, Customer Service and Prepress. Today, she excels as a Program Manager Team Lead, with a full territory of accounts.

Pam spends her days quoting custom and coop calendar program opportunities and pricing hardgoods programs. She works closely with her Account Managers to solve any issues that may arise and provides updates to Distributors on a regular basis as the point of contact for external and internal customer questions.

The People Power that Pam is most passionate about is One Team. In Pam’s own words, “The Program Manager Team is a fantastic team. We are always willing to assist each other, we cheer when someone lands a new program, and we cover for each other without hesitation.” It is no surprise that Pam’s favorite part of working at BIC Graphic NA is the people she gets to work with everyday.

Right now, Pam is excited to be able to serve BIC Graphic NA customers in a positive way. Her favorite products are our calendars, and in her spare time you’ll find Pam spending time with her family.

Thank you Pam, for going above and beyond to collaborate, dig deep and gain knowledge to increase product offerings for your customers and grow program sales!

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